Transportation & Logistics

Resource and cost optimization, shifting trade routes, complex networks, changing regulatory requirements are some of the challenges faced by Transportation and Logistics industry. Companies looking to build a robust business are leveraging technological advances to increase automation and improve efficiency.

MphasiS brings in strong domain knowledge in the Transportation and Logistics industry through our strong experience in Applications, Business Processes, and Infrastructure services. Our solutions cater to the following segments:

• Freight, Logistics & Rail
• Airlines
• Travel and Hospitality

Applications Services

MphasiS has extensive experience in the Transportation & Logistics industry and provides the following services:

• Application Modernization
• Application Development
• Application Maintenance
• Testing
• Enterprise Application Integration
• Packaged ERP applications
• 24x7 Support Services

Business Process Outsourcing Services

MphasiS BPO offerings span across various sectors like airlines, car rental, hospitality, shipping & logistics and travel. Our services include:

• Enquiry Services
• Lost Baggage Handling
• Reservation Services
• Complaint Handling
• Loyalty Program Management
• Sales Support
• Customer Documentation
• Enterprise Solution offerings such as Procurement and Supply chain management, Human Resources, Accounts Payable, Accounts Receivable, General Ledger, Collections, and Cash Application

Infrastructure Services

MphasiS delivers a comprehensive set of Infrastructure Services such as Data Center services, Workplace services, Managed Security services and Command Center services under the portfolio, BSM Express Services.

Our strong Infrastructure Services pedigree coupled with highly qualified analysts and world-class toolsets help deliver infrastructure services in the most consistent, predictable and cost-effective manner. We help optimize client's infrastructure through a mature global delivery model, standardized processes, adoption of IT Infrastructure Library (ITIL) and a proven Global Service Network. Our services enable to achieve operational excellence by making your IT environment safe, secure and agile.